1. When can I collect my order?
- For self-collection, please collect from 7030 Ang Mo Kio Ave 5 #06-05 Singapore 569880 on Tuesdays, Thursdays and Saturdays between 9.30am and 5.30pm.
- For collection of a new racket with stringing service, please call 6570 6883 after making the payment. We can have the new racket ready for your collection on Tuesday / Thursday / Saturday, within 1 to 2 hours (where the order is placed before 4pm).
2. What are your charges for delivery?
- Delivery fee of SGD 15 applies for local orders within Singapore, excluding badminton shuttlecocks.
- Delivery charge for the first 50 tubes of badminton shuttlecocks is $15. For each subsequent 50 tubes, an additional $10 applies.
- 1 – 50 tubes: $15
- 51 – 100 tubes: $25
- 101 – 150 tubes: $35
- 151 – 200 tubes: $45
3. When will my order be delivered or collected?
- Delivery: We will arrange for your order to be delivered between 3 to 5 working days within Singapore.
- Self-Collection: Items can be collected within an hour of placing an order at our office on Tuesdays, Thursdays and Fridays from 9.30am to 5.30pm.
4. Can my order be delivered overseas / outside of Singapore?
- Yes, please contact us at info@acesportssg.com for overseas shipping fees.
5. How do I make payment?
- Please make payment via PayNow (UEN 53168137L) and indicate your contact number.
6. For stringing services, when can I drop off and collect my racket(s)?
- We strive to provide same day service. Usually, you can collect the racket by 5.30pm on the same day.
- You may drop off your racket(s) on Tuesdays, Thursdays and Saturdays between 9.30am and 4pm.
- Priority for restringing services will be given to those who have prebooked and prepaid in advance.
- Usually, a racket takes approximately 30mins for restringing.
- Collection time depends on the number of racket(s) that you require stringing service.
- For collection, please quote your contact number.
7. After I have ordered stringing services, can I change the date for stringing services?
- Yes, please call +65 6570 6883 to change the date.
8. Do you provide warranty for badminton string on restrung rackets?
- Unfortunately, no.
9. What if my badminton racket cracks or snaps during stringing?
- There is no replacement for both the string and badminton racket.
10. For restringing services, can I bring my own string for stringing?
- No.
11. What tension should I choose to string my badminton racket?
String tension refers to the tightness of the strings on a badminton racket, measured in pounds (lbs).
Generally, higher string tension provides more control and requires more strength and precision for accuracy.
Lower tension offers more power with lesser strength needed, but can reduce accuracy where the shuttlecock lands.
Our recommended string tension for Badminton Rackets are:
- Beginner – Under 12 years old: 16 – 20 lbs
- Beginner – Above 12 years old: 20 – 22 lbs
- Beginner – Adult: 20 – 24 lbs
- Intermediate: 24 – 26 lbs
- Advanced: 25 – 28 lbs
12. Why choose APACS badminton rackets?
APACS badminton rackets are well known for their lightweight, high string tension (maximum 30 to 38 lbs), and slim shafts.
Light rackets enable a player to have faster reflex.
Each racket has its own unique features:
- FeatherWeight series: Lightweight at 6U and 7U. These rackets are either evenly balanced or slightly head heavy. Examples include Feather Weight 100, 300, 500, 55 and 75.
- Duplex Series: Lightweight rackets from 6U to 10U, with 9.0 flexible shaft and are slightly / head heavy. Examples are Duplex Power 55 (World’s lightest racket), 63, 68 and 72.
- Pro Series: APACS’ premium range of rackets with unique features, such as slim shaft that ranges from 5.5mm to 6.8mm. They are usually 4U rackets.
- Light Series: APACS’ light rackets. Examples include Asgardia Series and Super Speed with 5.5mm – world’s slimmest shaft racket!
13. How do I choose a badminton racket?
Key factors for choosing a badminton racket:
Racket’s Weight:
- The racket’s weight impacts an individual / player’s game / performance.
- Lighter rackets are easier to play with faster reflexes.
- Heavier ones require more strength, but provide more power.
- Higher the ‘U’ number is, the lighter the racket is.
Racket’s Balance Point
- Rackets can be balanced (285mm), slightly head heavy (over 285mm), or head heavy (over 295mm).
- Lighter rackets are usually slightly head-heavy or head-heavy.
Racket’s Shaft Flexibility
- Flexible shaft allows greater whipping effect that generates more power on strokes and are easier to play with.
14. If I purchase a new racket, when is it available?
For a new racket, it can be ready in approximately 30 minutes.
15. Which currency apply to products listed on this website?
All our products are priced in Singapore Dollars (SGD).