1. What is your delivery fee?
- Delivery fee of SGD 15 applies for local orders within Singapore.
- For 50 tubes of badminton shuttlecocks and above, please call 6570 6883 or email info@acesportssg.com.
- International shipping: Please call email info@acesportssg.com or call +65 6570 6883.
2. When will my order be delivered or collected?
- Delivery – Singapore: We will arrange for your order to be delivered between 5 to 10 business days.
- Self-Collection: Items, such as a new racket with stringing service, can be ready for your collection within 1 hour (where the order is placed before 4pm on Tuesday, Thursday and Saturday).
3. How do I make payment?
- Please make payment via PayNow (ACE Sports SG – UEN 53168137L) and indicate your contact number.
- ACE Sports SG is an entity registered with Singapore ACRA ( Accounting and Corporate Regulatory Authority).
4. How do I get to your office?
- Driving: Vehicle entrance is via Serangoon North Avenue 4. Drive to the 6th floor and turn right. Our office is facing the ramp going to the 7th floor.
- Buses: 854E, 854, 43M, 72A, 103, 43, 70M, 70, 72, 156 and 325.
- Ang Mo Kio MRT: Bus 50 & 88.
- Serangoon MRT: Bus 43, 43M and 70.
- Lift lobby 1: Take the lift to 6th floor and then turn left.
- Lift lobby 2: take the lift to 6th floor and then turn right.
5. For stringing services, when can I drop off and collect my racket(s)?
- We strive to provide same day service, usually by 5.30pm.
- Note: Priority for restringing services will be given to those who have prepaid via our website.
- Please drop off your racket(s) on Tuesdays, Thursdays and Saturdays between 9.30am and 3.30pm.
- Usually, each racket takes approximately 30 to 40 mins for restringing service.
- Collection time depends on the number of racket(s) that require stringing service.
- For the collection of restrung racket(s), please quote your contact number.
6. Do you provide warranty for badminton string on restrung rackets?
- Unfortunately, no.
7. What if my badminton racket cracks or snaps during stringing?
- There is no replacement for both the string and badminton racket.
8. For restringing services, can I bring my own string for stringing?
- No.
9. What tension should I choose to string my badminton racket?
String tension refers to the tightness of the strings on a badminton racket, measured in pounds (lbs).
Generally, higher string tension provides more control and requires more strength and precision for accuracy.
Lower tension offers more power with lesser strength needed, but can reduce accuracy where the shuttlecock lands.
Our recommended string tension for Badminton Rackets are:
- Beginner – Under 12 years old: 15 – 20 lbs
- Beginner – Above 12 years old: 20 – 22 lbs
- Beginner – Adult: 20 – 24 lbs
- Intermediate: 24 – 26 lbs
- Advanced: 25 – 28 lbs
10. Why choose APACS badminton rackets?
APACS badminton rackets are well known for their lightweight, high string tension (maximum 30 to 38 lbs), and slim shafts.
Light rackets enable a player to have faster reflex.
Each racket has its own unique features:
- FeatherWeight series: Lightweight at 6U and 7U. These rackets are either evenly balanced or slightly head heavy. Examples include Feather Weight 100, 300, 500, 55 and 75.
- Duplex Series: Lightweight rackets from 6U to 10U, with 9.0 flexible shaft and are slightly / head heavy. Examples are Duplex Power 55 (World’s lightest racket), 63, 68 and 72.
- Pro Series: APACS’ premium range of rackets with unique features, such as slim shaft that ranges from 5.5mm to 6.8mm. They are usually 4U rackets.
- Light Series: APACS’ light rackets. Examples include Asgardia Series and Super Speed with 5.5mm – world’s slimmest shaft racket!
11. How do I choose a badminton racket?
Key factors for choosing a badminton racket:
Racket’s Weight:
- The racket’s weight impacts an individual / player’s game / performance.
- Lighter rackets are easier to play with faster reflexes.
- Heavier ones require more strength, but provide more power.
- Higher the ‘U’ number is, the lighter the racket is.
Racket’s Balance Point
- Rackets can be balanced (285mm), slightly head heavy (over 285mm), or head heavy (over 295mm).
- Lighter rackets are usually slightly head-heavy or head-heavy.
Racket’s Shaft Flexibility
- Flexible shaft allows greater whipping effect that generates more power on strokes and are easier to play with.
12. After prepaying for restringing services, can I change the date?
- Yes.
- Please call 6570 6883 to change the date.
13. Which currency apply to products listed on this website?
All our products are priced in Singapore Dollars (SGD).
14. Can I have a new racket strung using Yonex string?
- Yes.
- Please add $12 for Yonex strings (i.e., Exbolt 63, Exbolt 65, BG 66 Ultimax and BG 80 Power) and indicate the name of Yonex string in the Comments field.